These Terms & Conditions govern your use of the paytime platform and constitute a legally binding agreement between you and paytime. Please read them carefully before registering or using any paytime service. By accessing or using paytime, you confirm that you have read, understood, and agreed to these terms in full.
A plain-language summary of the most important points — the full legal text follows below
paytime is strictly for players aged 21 and above. This is a legal requirement under Philippine law. Age verification is mandatory for all accounts, and paytime reserves the right to close any account found to belong to an underage user.
paytime operates under Philippine law and PAGCOR regulations. These Terms & Conditions are governed by the laws of the Republic of the Philippines. Players must be physically located in the Philippines to use paytime services.
Each player may hold only one paytime account. Duplicate accounts are prohibited and will result in account suspension and forfeiture of any balances. paytime uses identity verification to enforce this rule.
All paytime bonuses, free spins, and promotional offers are subject to wagering requirements and specific terms. Bonus funds cannot be withdrawn until wagering requirements are met. Full bonus terms are displayed at the time of each offer.
You are responsible for maintaining the confidentiality of your paytime login credentials. paytime will never ask for your password via email or chat. Report any suspected unauthorized access to paytime support immediately.
paytime is committed to responsible gaming. Deposit limits, session reminders, and self-exclusion tools are available to all players. If gambling is affecting your life negatively, please use these tools or contact our support team.
Important: The summary above is provided for convenience only. It does not replace or supersede the full Terms & Conditions set out below. In the event of any conflict between the summary and the full terms, the full terms shall prevail.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
By accessing the paytime Platform, creating an Account, or using any paytime service, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with paytime's Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
If you do not agree to these Terms & Conditions, you must immediately cease using the paytime Platform and close your Account. Continued use of the Platform following any amendment to these Terms constitutes acceptance of the amended Terms.
These Terms & Conditions constitute the entire agreement between you and paytime with respect to your use of the Platform and supersede all prior agreements, representations, and understandings.
To register for and use a paytime Account, you must satisfy all of the following eligibility requirements at all times:
paytime reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory proof within a reasonable period may result in Account suspension or closure.
Each player may hold only one paytime Account. The creation of multiple Accounts by a single individual is strictly prohibited and will result in the suspension of all associated Accounts and forfeiture of all balances therein.
When registering for a paytime Account, you agree to provide accurate, complete, and current information. You must promptly update your Account information if any details change. paytime is not liable for any loss arising from your failure to maintain accurate Account information.
You are solely responsible for maintaining the confidentiality of your paytime login credentials, including your username and password. You must not share your login credentials with any third party. paytime will never ask you for your password via email, live chat, or any other communication channel.
You must notify paytime immediately if you become aware of any unauthorized access to or use of your Account. paytime is not liable for any loss resulting from unauthorized use of your Account prior to your notification to paytime.
KYC verification is required before withdrawals can be processed. You must submit a valid Philippine government-issued identification document (such as a passport, driver's license, UMID, SSS ID, or PhilHealth ID) and any additional documentation requested by paytime's compliance team. KYC verification is typically completed within 24 hours of submission.
paytime accepts deposits via GCash, Maya (PayMaya), and Philippine bank transfer (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) and debit card. All transactions are processed in Philippine Peso (PHP / ₱).
Minimum and maximum deposit and withdrawal amounts are displayed on the paytime Platform at the time of transaction and may be updated from time to time. paytime does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own fees.
Withdrawals are subject to the following conditions:
paytime reserves the right to reverse a withdrawal request and return funds to your Account Balance if the withdrawal cannot be completed for technical or compliance reasons. You will be notified in such cases.
paytime offers various bonuses, free spins, cashback offers, and other promotional incentives to eligible players. All bonuses are subject to the specific terms and conditions displayed at the time of the offer, which form part of these Terms & Conditions.
General bonus terms applicable to all paytime promotions unless otherwise stated:
All games available on the paytime Platform are supplied by licensed third-party game providers and use independently certified random number generators (RNGs). paytime publishes return-to-player (RTP) percentages for all games in the paytime library.
By playing any game on the paytime Platform, you acknowledge that:
If you believe a game outcome was incorrect, you must contact paytime support within 30 days of the disputed event. paytime will investigate and respond within 10 business days. If you are not satisfied with paytime's resolution, you may escalate the dispute to PAGCOR.
The following conduct is strictly prohibited on the paytime Platform. Engaging in any prohibited conduct may result in immediate Account suspension, forfeiture of balances, and referral to relevant authorities:
All content on the paytime Platform — including but not limited to software, text, graphics, logos, game assets, audio, video, and the overall design and layout of the Platform — is the property of paytime or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. This licence does not include the right to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content on the Platform.
The paytime name, logo, and all related marks are trademarks of paytime. You may not use any paytime trademark without prior written consent.
To the maximum extent permitted by applicable Philippine law, paytime's total liability to you for any claim arising out of or in connection with your use of the Platform shall not exceed the total amount deposited by you into your paytime Account in the 30 days preceding the event giving rise to the claim.
paytime shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of the Platform, even if paytime has been advised of the possibility of such damages.
paytime does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. paytime is not liable for any loss or damage arising from Platform downtime, technical errors, or third-party service failures beyond paytime's reasonable control.
paytime collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
paytime complies with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). Your personal data will not be sold to third parties. paytime may share your personal data with third parties only where required by law, necessary for the provision of paytime services (such as payment processors and KYC verification providers), or with your explicit consent.
For full details on how paytime handles your personal data, please review the Privacy Policy.
paytime is committed to promoting responsible gaming and complies with all PAGCOR-mandated responsible gaming requirements. paytime provides the following tools to help players manage their gaming activity:
If you are concerned about your gambling habits or those of someone you know, please visit our Responsible Gaming page for resources and support information.
"Gambling is addictive. Know when to stop." — paytime supports responsible gaming for all Filipino players. 21+ only.
paytime reserves the right to suspend, restrict, or permanently close your Account at any time, with or without prior notice, in the following circumstances:
Upon Account closure for reasons other than breach of these Terms, any remaining real-money Balance (excluding Bonus Funds that have not met wagering requirements) will be returned to you via your registered payment method within 10 business days.
You may close your Account at any time by contacting paytime support. Account closure requests are processed within 2 business days.
paytime reserves the right to amend these Terms & Conditions at any time. Where changes are material, paytime will provide at least 14 days' notice by posting the updated Terms on the Platform and, where practicable, notifying registered players via email or in-Platform notification.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the amended Terms. If you do not agree to the amended Terms, you must cease using the Platform and may close your Account in accordance with Section 13.
The date of the most recent revision is displayed at the top of this page. We recommend that you review these Terms periodically to stay informed of any changes.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
Any dispute arising out of or in connection with these Terms & Conditions or your use of the paytime Platform shall first be referred to paytime's customer support team for informal resolution. paytime will endeavour to resolve all disputes within 10 business days of receipt.
If a dispute cannot be resolved informally, either party may refer the matter to PAGCOR's dispute resolution process. For disputes not within PAGCOR's jurisdiction, the parties agree to submit to the exclusive jurisdiction of the competent courts of Metro Manila, Philippines.
If you have any questions about these Terms & Conditions, wish to make a complaint, or need to contact paytime for any reason related to your Account or these Terms, please reach out to our support team:
paytime's support team is staffed by Filipino agents who understand the local context and are available every day of the year, including Philippine public holidays.
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21+ only · Play responsibly · "Gambling is addictive. Know when to stop."